Please refer to the table below for registration, cancellation, rescheduling and refund policies.


Online Class

Live Class

Registration Deadline

Registration is available at any time.

Register 3 business days prior to class.

Cancellation Policy

May cancel only if the online class has not yet been accessed.* Will incur a $20 service fee. 

May cancel 3 business days prior to class and will incur a $20 service fee.

Reschedule Policy

Not Applicable May reschedule up to 3 days prior to class without penalty.

Unattended or Incomplete Training

No refund will be issued for any online training after 45 days of registration.

No refund for unattended or partially attended training.

Expired Training

Access to online training expires 45 days after registration. In some cases, courses that have expired may be reinstated for seven days. A $25 service fee will be charged. Please call our office to determine if your course is eligible for reinstatement.

Not Applicable

*WCBA Traffic Safety Program will confirm the course has not yet been accessed prior to issuing a partial refund.

WCBA Traffic Safety Program reserves the right to update these policies at any time.